Healthcare is no more a care for cure, but also a care for prevention and creating an as atraumatic as possible experience for the patients and visitors. Healthcare providers are increasingly expected to promote wellness, not just heal the sick and face many budget challenges.
Industry specific challenges:
- Significant financial constraints, especially in the public medical institutions, and also private establishments that offer cheaper services or compensated;
- Stringent compliance regulations, both in terms of hygiene and in terms of service quality and confidentiality of patient data;
- Still uneducated patients make prevention, appointments, treatment or recovery process difficult, decreasing the rate of success;
- Limitations on costs and investment in non-medical equipment.
IQboard results approach:
- Interaction with patients and visitors through the Digital Signage feature by:
- Helping shorten perceived wait times while diminishing patient anxiety through entertainment,
- Sharing important information about registration, financial assistance and privacy,
- Guiding visitors through large hospitals and other medical unit,
- Conveying wellness tips to help patients improve their health,
- Generating revenues through the sale of appropriate advertising,
- Informing employees about training details, safety issues and treatment protocols;
- Efficient meetings thanks to the Interactive Meeting feature that transforms meetings (complex diagnoses requiring more medical specialties, surgery planning, cross diagnoses, meeting with providers) into intuitive hightech experiences that allow users to use their smartphones to:
- Choose the meetings to attend,
- Upload files to present and create screens for the meetings,
- Intervene on items in the screen using the finger as a cursor on the smartphone touchscreen (display information, turn over documents, zoom in/out, click on links, web browsing).
- Emergency room
- Surgery, Medical tests room & Surgery
- Operating theater
- Dining room/ Restaurant
- Reception, Waiting room & Parking
– hospitalisation required papers
– order number
– useful information (hospital map, access, visits schedule, wardrobe, toilets etc.)
– informative videos of medical treatments and products, and newly opened surgeries…
– patient situation (radiographs, ultrasound, patient chart)
– specialised medical advices and prevention
– informative medical videos…
Patient info:
– patient situation and history (radiographs, ultrasound, patient chart)
– prescribed medication
– mandatory diet…
– patient situation and medical history (radiographs, ultrasound, anamnesis)
– specialised medical advices and prevention
– newly opened surgeries within the unit
– new drugs promotional videos…
– patient situation (radiographs, ultrasound, patient chart)
– prescribed medication
– mandatory diet…
– specialised medical advices and prevention
– informative medical videos
– promotionals of treatments, medical products and new practices
– useful information (schedule, doctors, required papers etc.)…
Patient info:
– patient situation and history (radiographs, ultrasound, MRIs, allergies, intolerances)
– live streaming
General info:
– day menu/ offer
– access rights and schedule
– new drugs, medications and surgeries videos
– useful information about the hospital…
– order number
– required papers and hospitalisation instructions
– hospital map, access, visits schedule, wardrobe
– new drugs, medications and surgeries videos…
– required papers and hospitalisation instructions
– order numbers
– schedule, available doctors
– new drugs, medications and surgeries videos…
– access rules: hours, areas, rights
– surgeries access maps, medical ward
– new drugs, medications and surgeries videos
– visits schedule, required papers…